Are you a manufacturer or a trading company?
We are a professional manufacturer with over 20 years of experience in bamboo and wood craft production.
When can I get the quotation?
We can provide our best quotation within 12 hours after receiving your inquiry. For urgent requests, please contact us via our online messaging tools.
Can I get free samples and what is the lead time?
We provide 1pc free sample if in stock (freight collect). For custom designs, sample time is 7 days, and bulk lead time is 30-45 days depending on quantity.
Can I visit your factory?
Yes, we welcome all customers to visit our factory to inspect quality. We can arrange to meet you at the local international airport.
What are your payment terms?
Usually, we request 50% by T/T in advance, with the balance paid before shipment, or 100% by irrevocable L/C at sight.
Do you support OEM/ODM services?
Yes, OEM and ODM orders are accepted. We can customize products based on your specific design and size requirements.